❓ Frequently Asked Questions
How to choose the right system?
Please provide details regarding your energy storage requirements, the capacity of the PV project installation, and the specific application scenario for a customized recommendation.
How about the delivery time?
The standard delivery time is 7 to 20 days for bulk orders, depending on the configuration and volume.
What is the warranty for the solar system?
We offer a 25-year warranty on solar panels, a 5-year warranty on grid/hybrid inverters, and a 2-year warranty on specific off-grid inverter models.
Can this system run without a battery?
Yes, our smart off-grid inverters are designed to work both with and without battery backup, providing flexibility for different budget requirements.
Is the system difficult to install?
The system is designed for modular installation. We provide detailed wiring diagrams and professional engineering support to guide you through the process.
What happens if I have technical issues?
We provide 24-hour online technical service. Our engineering team can typically respond to and solve issues within 1 hour.