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Frequently Asked Questions
Q: Are you a trading company or a manufacturer?
A: We are a professional factory dedicated to providing high-quality energy solutions.
Q: Does your company provide customized manufacturing?
A: Yes, we provide OEM/ODM services to our customers. Our experienced R&D team offers efficient, tailored solutions.
Q: How long is the delivery time?
A: For items in stock, the standard delivery time is approximately 1 month.
Q: Do you provide samples?
A: Yes, samples are available. Clients are required to cover the sample cost and freight charges.
Q: What are your terms of payment?
A: For orders under $3000, 100% upfront. For orders over $3000, a 30% deposit is required, with the remaining 70% paid before shipment, or as negotiated.
Q: What is the cycle life of the battery system?
A: The battery system features a cycle life of over 4000 cycles at 25°C with 0.5C charging/discharging rates.