❓ Frequently Asked Questions
Are you a trading company or manufacturer?
We are a factory with advanced production facilities.
Does your company provide customized manufacturing?
Yes, we provide OEM/ODM services to our customers. Our experienced R&D team provides highly efficient solutions tailored to your needs.
How long is your delivery time?
Typically, the delivery time is 1 month for items in stock.
Do you provide samples?
Yes, samples are available. Please note that sample costs and freight charges apply.
What are your terms of payment?
For orders less than $3000, 100% payment before shipment is required. For orders over $3000, a 30% deposit is required, with the remaining 70% paid before shipment, or as negotiated.
What is the expected lifespan of the battery system?
The system is designed for a cycle life of over 4000 cycles at 25°C with 0.5C/0.5C discharge/charge at 100% DOD.